Usability Testing & Feedback
I test real user behavior to uncover what’s working—and what’s not—so we can improve the experience with clarity and confidence.

Usability Testing helps reveal how real users interact with your product. It's not just about what looks good—it's about what actually works. Through focused testing and feedback sessions, I help identify friction points, uncover usability issues, and find opportunities to simplify and strengthen the user experience.
Whether you’re launching something new or improving an existing product, getting honest feedback early helps avoid costly mistakes later. I create simple, goal-driven test scenarios to observe how users navigate, complete tasks, and interact with your interface. Then I translate their feedback into clear, actionable insights.
You’ll get more than just opinions—you’ll get patterns, evidence, and practical suggestions for improvement. From confusing navigation and overlooked buttons to broken flows or content that doesn’t land, usability testing helps us see your product from the user's point of view.
This process works whether we’re testing clickable prototypes or live apps. I can also help design feedback loops—such as post-launch surveys or lightweight user interviews—to keep learning from real users as your product evolves.
If you're wondering why users drop off, where they get stuck, or how to make your product easier and more enjoyable to use—usability testing and feedback is the answer.